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Preventative Maintenance Contracts

We understand critical systems better than anyone.  Vertiv factory trained and authorised engineers are industry experts because Vertiv services more data centre critical infrastructure than any other provider in the industry.  With the most comprehensive and rigorous training and job progression process in the industry, their CE’s are data centre and critical infrastructure services experts.  Each CE undergoes induction and hands on training before deployment to your critical infrastructure and has a minimum of 40 hours of training/continuing education each year.

Enhance System Availability and Performance

Proactive equipment maintenance reduces downtime and extends equipment life. This, in turn, maximises return on investment and increases system availability.

Supporting the entire critical infrastructure with extensive service offerings, enhancing network availability and ensuring total peace of mind 24/7. Our approach to servicing critical infrastructure covers all aspects of availability and performance, from single power and cooling equipment to entire mission-critical systems.

Installation, start-up, commissioning, site assessments, battery maintenance, replacements, upgrades, retrofits, 24/7 emergency service, remote monitoring and diagnostics are just a selection of the services that contribute to guaranteeing business-critical continuity.

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The regular maintenance of the critical infrastructure which supports business operations is vital. The most comprehensive insurance for business protection can be obtained with a service contract. From single equipment to entire systems, Vertiv’s complete range of services provides customers with service agreements tailored to meet individual business needs.    Contact the team at aPower Quality Group for more infromation on how to proactively maintain your UPS Critical Systems.

PREFERRED Preventative maintenance

Guaranteed response time

Spare parts and labour included

The preferred service contract includes the following benefits:

  • A defined number of scheduled preventative maintenance visits
  • For 24/7 emergency service with priority on-site response for emergence breakdowns.  Guaranteed 2 hour response
  • Inclusive of parts and labour for corrective action to repair equipment (excluding batteries and battery replacement labour)
ESSENTIAL Preventative maintenance

Guaranteed response time, labour included at discounted rates

20% discount on spare parts

The essential service contract includes the following benefits:

  • A defined number of scheduled preventative maintenance visits
  • For 24/7 emergency service with priority on-site response for emergence breakdowns.  Guaranteed 2 hour response
  • Substantial discounts on labour and spare parts

CUSTOMISED Preventative Maintenance designed to suit your needs

Fully customised service contract based on your site needs


LIFE LIFE

LIFE 24/7 remote monitoring and diagnostic service in addition to your Preferred or Essential package